How are we different from the competition?Selection, price and amazing customer service! Our buyers search year round for those unique and hard-to-find treasures along with the everyday crafting necessities. To help keep your cost low, we offer free domestic ground shipping on all orders over $50, and pride ourselves on the speed of our shipping. We sell to individuals and also have a wholesale program for designers, event planners, retailers and professional crafters.From the moment your order is placed, it is treated with special care and attention! We strive to overachieve with both our product and customer service experience. Our family and team members want you to know that we will put all our energy into trying to answer your questions, finding what you want, and making you a Factory Direct customer for life!